Welcome to Woodcrafters.
What Information do we collect?
When you use our Services, we may infer your general location information (such as city, state, and country), for example, by using your internet protocol (IP) address.
For example, when you contact us for support, we may receive your name, email address, the contents of a message that you may send to us, and other information you choose to provide.
How we use your information
We use the categories of information listed above to operate, administer, and improve the Website and for other legitimate business purposes, including: Providing the Website.
To provide and administer the Website, including securing, troubleshooting, improving, and personalizing the site. Business Operations. To operate our business, such as improving our operations, securing our systems, detecting fraudulent or illegal activity, and meeting our legal obligations. Website Improvement, Development, and Research.
To improve our Website, develop new Website or features, and conduct research. Personalization. To understand you and your preferences to enhance your experience and enjoyment using our Website. Customer Support. To provide customer support and respond to your questions. Communications.
To send you information, including support and administrative messages. the reasons set out in the Cookies section below. We may aggregate or de-identify the Information we collect.
We need your Information to provide you with the Website, for example to respond to your inquiries. Compliance with a legal obligation. We have a legal obligation to use your Information, for example to comply with tax and accounting obligations. Legitimate interests.
We or a third party have a legitimate interest in using your Information. In particular, we have a legitimate interest in using your Information for product development and internal analytics purposes, and otherwise to improve the safety, security, and performance of the Website.
We only rely on our or a third party’s legitimate interests to process your Information when these interests are not overridden by your rights and interests. How we share your information We do not sell any Information collected from the Website. However, there are some limited circumstances in which we may share the categories of Information we collect for legitimate business purposes, as described below. Service Providers.
We share Information with service providers acting as agents on our behalf, as necessary for them to help us with our business operations. For example, these may include web hosting, customer support or auditing vendors. Within Our Corporate Group.
We may share Information with a parent, subsidiary, or other affiliate of our corporate group. In Connection with a Sale, Merger, or Other Business Transfer. We may share Information in connection with a substantial corporate transaction, such as the sale, a merger, consolidation, or in the unlikely event of bankruptcy.
For Legal Reasons. We may disclose Information to comply with the law and respond to subpoenas, court orders, legal process, law enforcement requests, legal claims, or government inquiries, and to protect and defend our rights, interests, safety, and security and that of our users and the public. With Your Consent.
We may share Information for other purposes with your consent or at your direction. Your choices and rights There are several ways you can control the collection and use of Information. For example, you may be able to use operating system and web browser controls to prevent certain types of automatic data collection and to limit the information shared with the websites you visit. You can also configure your web browser to block or delete cookies.
If you receive promotional email or SMS messages from us and would like to stop, you can do so by following the directions in that message.
Note that these choices do not apply to replies to communications you send us or to any mandatory service communications we may send. Singapore data protection rights If the processing of Information about you is subject to Singapore data protection law, you have certain rights as a data subject in relation to your information. While some of these rights are general and unrestricted, other rights only apply in certain circumstances. Your rights include: Access: you can request a copy of the Information which we hold about you and certain additional details regarding how we process your Information.
Rectification: you can request rectification of your Information if it is inaccurate or incomplete. Restriction: you can request that we restrict our use of your Information.
Deletion: you can request that we erase your Information. Objection: you can object to the processing of your Information where our legal basis for processing your data is our legitimate interests. Portability: you can request a copy of Information you provided to us to be transferred.
Consent: you can withdraw your consent where we relied upon it in a particular respect (though that does not affect the lawfulness of what we do up until that point).
Before we can respond to a request to exercise one or more of the rights listed above, you may be required to verify your identity and/or your account details.
To make such requests, contact us at the email address provided at the bottom of this policy. You also have the right to lodge a complaint with a supervisory authority, but we encourage you to first contact us with any questions or concerns.