PRIVACY POLICY

Image by Dan Nelson

Welcome to Woodcrafters.

 

This privacy policy (“Privacy Policy”) applies to the WoodCrafters.com.sg website (the “Website”). The Website is provided and controlled by The Woodcrafters Pte Ltd (“we”or “us”). Aside of the Website, this Privacy Policy does not apply to any products or services from The WoodCrafters Pte Ltd., its subsidiaries or affiliated entities, which may display or reference their own privacy policies. If you submit an application or sign into the jobs section of this Website, your Information is subject to the Privacy Policy for Job Applicants. If you are located in SG and have any questions about how we use your Information, please contact our SG representative or our staff at sales@woodcrafters.com.sg.

 

What Information do we collect?

 

We collect certain information when you visit the Website or choose to interact with us. More information about the categories and sources of information is provided below. In this Privacy Policy, “Information” means any information relating to an identified or identifiable individual. Information we collect automatically Device Information. When you visit the Website, our web servers automatically log Information about your device such as your Internet Protocol (IP) address, device identifiers, device type, device’s operating system, browser and other software including type, version, language, settings, and configuration. Usage Information. We collect Information regarding your use of the Website, including the URL of the website from which you came to our sites, pages you viewed, how long you spent on a page, access times, and other details about your use of and actions on the Website. Location Information.

 

When you use our Services, we may infer your general location information (such as city, state, and country), for example, by using your internet protocol (IP) address.

 

We may use cookies and other similar technologies to collect this information. For more information about the types of cookies we use, please see the Cookies section below. Information you choose to provide Communications with us. If you contact us directly, we may receive additional information about you.

 

For example, when you contact us for support, we may receive your name, email address, the contents of a message that you may send to us, and other information you choose to provide.

 

How we use your information

 

We use the categories of information listed above to operate, administer, and improve the Website and for other legitimate business purposes, including: Providing the Website.

 

To provide and administer the Website, including securing, troubleshooting, improving, and personalizing the site. Business Operations. To operate our business, such as improving our operations, securing our systems, detecting fraudulent or illegal activity, and meeting our legal obligations. Website Improvement, Development, and Research.

 

To improve our Website, develop new Website or features, and conduct research. Personalization. To understand you and your preferences to enhance your experience and enjoyment using our Website. Customer Support. To provide customer support and respond to your questions. Communications.

 

To send you information, including support and administrative messages. the reasons set out in the Cookies section below. We may aggregate or de-identify the Information we collect.

 

This personal information is aggregated or de-identified in such a way that it is no longer Information within the meaning of this Privacy Policy. Legal bases (for users in SG) If you are located in Singapore, we only process your Information when one of the following legal bases can be relied on: Consent. You have consented to the use of your Information, for example to send you direct marketing. Contractual necessity.

 

We need your Information to provide you with the Website, for example to respond to your inquiries. Compliance with a legal obligation. We have a legal obligation to use your Information, for example to comply with tax and accounting obligations. Legitimate interests.

 

We or a third party have a legitimate interest in using your Information. In particular, we have a legitimate interest in using your Information for product development and internal analytics purposes, and otherwise to improve the safety, security, and performance of the Website.

 

We only rely on our or a third party’s legitimate interests to process your Information when these interests are not overridden by your rights and interests. How we share your information We do not sell any Information collected from the Website. However, there are some limited circumstances in which we may share the categories of Information we collect for legitimate business purposes, as described below. Service Providers.

 

We share Information with service providers acting as agents on our behalf, as necessary for them to help us with our business operations. For example, these may include web hosting, customer support or auditing vendors. Within Our Corporate Group.

 

We may share Information with a parent, subsidiary, or other affiliate of our corporate group. In Connection with a Sale, Merger, or Other Business Transfer. We may share Information in connection with a substantial corporate transaction, such as the sale, a merger, consolidation, or in the unlikely event of bankruptcy.

 

For Legal Reasons. We may disclose Information to comply with the law and respond to subpoenas, court orders, legal process, law enforcement requests, legal claims, or government inquiries, and to protect and defend our rights, interests, safety, and security and that of our users and the public. With Your Consent.

 

We may share Information for other purposes with your consent or at your direction. Your choices and rights There are several ways you can control the collection and use of Information. For example, you may be able to use operating system and web browser controls to prevent certain types of automatic data collection and to limit the information shared with the websites you visit. You can also configure your web browser to block or delete cookies.

 

If you receive promotional email or SMS messages from us and would like to stop, you can do so by following the directions in that message.

 

Note that these choices do not apply to replies to communications you send us or to any mandatory service communications we may send. Singapore data protection rights If the processing of Information about you is subject to Singapore data protection law, you have certain rights as a data subject in relation to your information. While some of these rights are general and unrestricted, other rights only apply in certain circumstances. Your rights include: Access: you can request a copy of the Information which we hold about you and certain additional details regarding how we process your Information.

 

Rectification: you can request rectification of your Information if it is inaccurate or incomplete. Restriction: you can request that we restrict our use of your Information.

 

Deletion: you can request that we erase your Information. Objection: you can object to the processing of your Information where our legal basis for processing your data is our legitimate interests. Portability: you can request a copy of Information you provided to us to be transferred.

Consent: you can withdraw your consent where we relied upon it in a particular respect (though that does not affect the lawfulness of what we do up until that point).

 

Before we can respond to a request to exercise one or more of the rights listed above, you may be required to verify your identity and/or your account details.

 

To make such requests, contact us at the email address provided at the bottom of this policy. You also have the right to lodge a complaint with a supervisory authority, but we encourage you to first contact us with any questions or concerns.